Fay Jackson - General Manager, Inclusion

Multi-award winning motivational speaker Fay Jackson shines for her unique ability to break down barriers and engage diverse audiences on matters of mental health with emotional honesty and laughter.
Fay Jackson

Championing Change Through Passion and Laughter

Loved for her humorous approach to her own lived experience and challenging discrimination in the workplace and community, Fay is living proof that professionalism does not need to be devoid of emotion and laughter.  With countless awards for consultancy and advocacy to her credit, it is her way of making people laugh, cry and feel as though she is speaking directly to them, that makes her a formidable force for positive change.

For Fay, “A life lived in fear is a life half lived” and hers is an incredible story of overcoming great hardship to become a leading mental health advocate and a champion of the Peer Workforce.

Diagnosed with depression and hearing voices as a teenager and later with Bipolar Disorder at 37, Fay intentionally uses her lived experience to advocate for positive change, educate and support others.

Passionate about imparting knowledge, dispelling myths and empowering people, Fay aims to de-stigmatise Mental Health in workplaces everywhere, ensuring it is seen as an integral part of WHS and performance outcomes.

Prior to joining Flourish Australia, Fay ran her own specialised consultancy Vision in Mind.  Her advice on the state and condition of mental health in the community, services and workplace continues to be sought by the corporate sector, public services, non-government organisations, community groups, federal and state governments. 

Fay is General Manager, Inclusion at Flourish Australia, Deputy Commissioner for the Mental Health Commission of NSW, a national representative, consulting to Rotary Health Research Fund, SANE Australia and The NSW Centre for Mental Health.

It was her creative Communications Strategy which won Fay and the Illawarra Health Service, many state awards, in her capacity as Director of Consumer, Carer and Community Affairs Mental Health for a large area health service.  She was the first Consumer speaker for Beyond Blue and speaks powerfully at a number of international conferences such as the South East Asian Summit on Climate Change; compelling employers and employees to be pro-active about mental health.

Among other prestigious awards to her credit is The National Rotary Meritorious Service to the Australian Community Medal, a Paul Harris Fellowship Award and in 2015, Fay was awarded the inaugural Mental Health First Aid Champion Award.

Fay regularly receives standing ovations for her speeches, an example of this is the 2017 Council of Australian Tribunals Conference where she addressed judges, lawyers and academics about the need to pull down professional barriers and interact on a human level.  “I don’t believe the standing ovation was for me,” Fay says “I believe it showed the increasing willingness to change attitudes.”

Despite her considerable achievements it is frequently said of Fay that “you feel like you really matter to her.”  Her focus is on the positive attributes of people with a mental health issue, their abilities and potential to raise healthy, happy families and receive good education and equal opportunities. 

In addition to her advocacy and career in the mental health sector, Fay is an accomplished artist and writer with published works including short stories and poetry. She lives her life to show people that there are ways of living well, with a mental health issue and strives to press for progress for better care, support systems, educational and employment opportunities for future generations.

More Real Life Stories