Flourish Australia and headspace Bankstown win major national award for GP services

Fri Jun 15, 2018

headspace Bankstown has been recognised on the national stage for outstanding General Practitioner services as part of its offerings for young people living with mental health issues.

Led by prominent not-for-profit Flourish Australia, headspace Bankstown has been Highly Commended at the Australian General Practice Accreditation Limited and Quality Innovation Performance (AGPAL & QIP) Excellence Awards in Melbourne, under the category of Small General Practice of the Year.

Overall the local organisation won second place for its GP services.

The AGPAL & QIP Excellence Awards recognise GP providers who consistently go above and beyond to implement and embed quality improvements, have teams that innovate, demonstrate a dedicated approach to care and have a clear understanding of industry standards.

The award comes off the back of GP services at headspace Bankstown being formally accredited by AGPAL, which oversees GP accreditations and quality services improvements across Australia.

Since opening in Bankstown in early 2015, the headspace Bankstown offering has grown from 4 clinicians to 28 clinicians and other staff who have had consultations with more than 550 young people in need of clinical support last year alone. The service currently employs two GPs who are youth friendly, ensuring young people feel comfortable accessing health services.

Overall headspace Bankstown has provided GP, psychological, counselling, life skills, education and vocation and drug and alcohol support to more than 1,100 people.

“This award is a big endorsement for the clinical side of our operations, and how those services interact with our many none-clinical offerings,” headspace Bankstown Clinical and Operations Manager Tom Traae said.

“We’re always striving for best-practice and personalised approaches across every offering and it’s encouraging to be recognised this way.”

Dr Stephen Clark, AGPAL Group Chief Executive, said the award was significant given the large volume of high calibre nominations.

“Flourish Australia and the whole team at headspace Bankstown can take a bow for their dedication to patients and the local community,” Dr Clark said.

“What they are achieving on a daily basis goes above and beyond expected standards.”

Anyone wishing to access or enquire about youth mental health services at headspace Bankstown can call 9393 9669, email headspace.bankstown@flourishaustralia.org.au or visit the centre at 1/41-45 Rickard St Bankstown.

headspace Bankstown is operated by a consortium of health and community organisations, with operations overseen by lead agent Flourish Australia.

Flourish Australia is a not-for-profit organisation providing support programs, employment, accommodation and hope for about 5,000 people with mental health issues in New South Wales and Queensland. Advocating community-based assistance, it is a leading mental health support provider that has been in operation for 60 years.

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