Website policies

Privacy Information and Disclaimer

Flourish Australia materials may be reproduced in part or in full with acknowledgment to Flourish Australia. Commonwealth and NSW government information and materials on this website, including data, pages, documents, graphics, images and webpages, audio and video are protected by copyright, unless specifically notified to the contrary.

Use of materials and information

You may download, store in cache, display, print and copy a single copy or part of a single copy of information or material from this site only for your personal, non-commercial use and only in an unaltered form.

Information or material from this site may be used for the purposes of private study, research, criticism or review, as permitted under the Copyright Act 1968 and may only be reproduced as permitted under the Copyright Act 1968 (a copy of the Act is available at SCALEplus the legal information retrieval system owned by the Australian Attorney General's Department, at http://scaleplus.law.gov.au).

Any permitted reproduction made must acknowledge Flourish Australia source of any selected passage, extract, diagram or other information or material reproduced. Any reproduction made of the information or material must include a copy of the original copyright and disclaimer notices as set out here.

Commercial and other use

You are not permitted to re-transmit, distribute or commercialise the information or material without full acknowledgement to RichmondPRA or by seeking prior written approval from RichmondPRA. For written permission to use the information or material from this site, please contact our Chief Information Officer. You may not use this website to sell a product or service, or to increase traffic to your website for commercial reasons, such as advertising sales.

Please email the Chief Information Officer with any questions you may have about our website programs or policies, or to provide feedback on this website.

The contact information is:

Email: enquiry@flourishaustralia.org.au
Postal: 5 Figtree Drive, Sydney Olympic Park, NSW 2127

Linking to this site

You may link to this site. Permission is not granted to reproduce, frame or reformat the files, pages, images, information and materials from this site on any other site unless express written permission has been obtained from the Chief Information Officer .

Disclaimer Provision

This website is presented by Flourish Australia for the purpose of disseminating health information. This website is not a substitute for independent professional advice. Nothing contained in this site is intended to be used as medical advice and it is not intended to be used to diagnose, treat or cure any physical or mental health condition, nor should it be used for therapeutic purposes or as a substitute for your own health professional's advice. Flourish Australia does not accept any liability for any illness, loss or damage incurred by use of or reliance on the information contained in this website.

Quality of information

Flourish Australia makes every effort to ensure the quality of the information available on this website and updates the information regularly. Before relying on the information on this site, however, users should carefully evaluate its accuracy, currency, completeness and relevance for their purposes, and should obtain any appropriate professional advice relevant to their particular circumstances. Flourish Australia cannot guarantee and assumes no legal liability or responsibility for the accuracy, currency or completeness of the information.

Links to external websites

This website contains links to external websites. Flourish Australia takes due care in selecting linked websites. It is the responsibility of the user to make their own decisions about the accuracy, currency, reliability and correctness of information contained in linked external websites.

Linkage to external websites should not be taken to be an endorsement or a recommendation of any third party products or services offered by virtue of any information, material or content linked from or to this site. Users of links provided by this site are responsible for being aware of which organisation is hosting the site they visit.

Views or recommendations provided in linked sites do not necessarily reflect those of Flourish Australia.

Security

Every endeavour is made to ensure that this site is secure. However, users should be aware that the World Wide Web is an insecure public network that gives rise to a potential risk that a user's transactions are being viewed, intercepted or modified by third parties or that files which the user down loads may contain computer viruses or other defects.

Flourish Australia accepts no liability for any interference with or damage to a user's computer system, software or data occurring in connection with this website. Users are encouraged to take appropriate and adequate precautions to ensure that whatever is selected from this site is free of viruses or other contamination that may interfere with or damage the user's computer system, software or data.

Privacy statement information

Flourish Australia makes every effort to comply with the Information Privacy Principles (1 –3, and 10 and 11) contained within the Commonwealth Privacy Act 1988 in the collection and privacy protection of its website users. A copy of the Act is available at SCALEplus the legal information retrieval system owned by the Australian Attorney General's Department at http://scaleplus.law.gov.au).

If you have any privacy concerns, you should direct them to the Chief Information Officer.

Your email address

Flourish Australia will only record your email address in the event that you send us a message by email or if you register requesting notifications. Registration for notifications may be made initially by email, postal mail or fax. Your email address will only be used for the purpose for which you have provided it and will not be added to any mailing lists without your prior consent by way of a specific request in writing. We will not use or disclose your email address for any other purpose, without your prior written consent.

Cookies and clickstream data

Flourish Australia uses a 'cookie' for maintaining contact with a user through a website session. A cookie is a small file supplied by Flourish Australia and stored by the web browser software on your computer when you access Flourish Australia’s website. (An explanation of cookies generally can be found at the site of the Australian Privacy Commissioner).

The cookie enables Flourish Australia to recognise you as an individual as you move from one page to another. This cookie will be immediately lost when you end your internet session and shut down your computer.

Our copy of your information will be automatically deleted twenty minutes after you last used the system. This information is only used to help you use our website systems more efficiently, not to track your movements through the internet, or to record information about you.

Any system on this website that records information about you will specifically ask your permission first.

Flourish Australia makes a record of your visit and logs the following information for statistical purposes:

  • the user's server address
  • the user's top level domain name
  • the date and time of access to the site
  • pages accessed and documents down loaded
  • the previous site visited

This information is analysed to show broken links in our website, traffic problems, and other site problems. We use this information to redesign for efficiency of use.

No attempt will be made to identify anonymous users or their browsing activities unless legally compelled to do so, such as in the event of an investigation, where a law enforcement agency may exercise a warrant to inspect the Internet Service Provider's log files.

Personal information

Information provided through the RichmondPRA website will comply with Information Privacy Principles (see Glossary below), and particularly principles 1 to 3 and 10 and 11. Stated simply these principles are:

  • Principle 1 - Collection of information must be lawful and fair
  • Principle 2 - Informing people why information is collected
  • Principle 3 - Ensuring personal information collected is of good quality and not too intrusive
  • Principle 10 - Limiting the use of personal information to the purposes for which it was collected
  • Principle 11 - Preventing the disclosure of personal information outside the agency.

Queries, concerns and further information

If you have any queries, concerns or require further information relating to privacy and RichmondPRA’s website, email the Chief Information Officer.

Glossary

Domain name - The code for the country or type of internet connection a user comes from, such as '.com' '.gov' '.au' '.uk'

Information Privacy Principles - 11 principles established under section 14 of the Privacy Act 1988. The principles can be accessed at SCALEplus, the legal information retrieval system owned by the Australian Attorney General's Department (at http://scaleplus.law.gov.au).

Internet Service Provider - A company or organisation that provides access to the internet for users.

Law enforcement agency - An agency of the Commonwealth or a State or Territory such as the Australian Federal police, which exercises powers such as executing a warrant to seize documentation or goods or to search premises etc

Notification - Automatic advice of new or updated material available via RichmondPRA, provided to a user who registers for this service.