Our senior leadership team

Pamela Rutledge, Chief Executive Officer & Company Secretary

B Soc Wk, Grad Cert Corp Mgt, FIPAA, MAICD

In her early career, Pam worked as a Social Worker in front-line community services and mental health service delivery, and was the Exeutive Officer of the 1982 Inquiry into Services for people with a Mental Illness and for people with a Developmental Disability, which was a major milestone on the long journey of deinstitutionalisation and community support in NSW. 

Before joining the not-for-profit sector in 2009, Pam had over 35 years experience in senior roles in the NSW government, including experience in health, housing, and ageing and disability, and in central agencies where she contributed to a number of public sector reforms. 

Amongst her many public sector roles Pam is a past Director of the Office of Ageing in NSW and was instrumental in the development of the NSW Government’s plan, Towards 2030: Planning for our changing population.

In her role at Flourish Australia, Pam has successfully led the organisation through a major merger, with an enhanced commitment to consumer direction and participation, promoted innovation and recovery focus in service delivery and in employment models, led the successful transition into the NDIS and built the capacity of the organisation to evaluate outcomes.  

Pam is a member of the NSW Mental Health Co-ordinating Council’s board.

Aidan Conway, General Manager, Mental Health Operations (North /West)


Aidan has had a long career in the mental health sector commencing in Nursing in 1980. Aidan has worked as a registered nurse and a Clinical Nurse Specialist in a Mental Health Inpatient setting. Later as the Community Mental Health Team Manager in Bankstown Aidan managed the implementation of the Mental Health Extended Hours Program which was integrated with the local Hospital Emergency Department. Aidan moved to the not for profit sector in 2003 and has worked with the organisation since this time.

Aidan’s role includes Operational Management of mental health services in metro, regional and rural NSW and South Eastern Queensland.

Andrew O’Brien, General Manager, Operations (South/East)

B Ed (Econ & Geog), Dip Comm Mgt.

Andrew is currently a General Manager, Mental Health Operations at Flourish Australia. Andrew’s career has seen him work with people with disabilities, co-found CREATE, the national peak organisation for young people in out of home care and was the foundation chair of its board. He worked for the NSW Ombudsman and managed out of home care programs before transitioning to work in mental health.

Andrew has been on the board of Uniting Care Burnside and Macquarie Legal Centre. He is an Alumni Member of Social Leadership Australia

Andrew is passionate about social justice issues, particularly about inclusion, diversity and giving people the ability to participate in decisions about their lives, service planning, provision and review as well as at a system level. He has had articles published in state and national journals about inclusion and participation in decision making and has co-authored a book for people studying youth work

Andrew’s role covers mental health services in South/East NSW.

Fay Jackson, General Manager, Inclusion

B Crea Vis Arts, Dip Ed.

Before joining Flourish Australia Fay ran her own consultancy business Vision In Mind providing services focussed on mental health in the work place, corporate sector, public services, Non-Government Organisations (NGOs), community, federal and state governments.

Fay is a multi award winning national motivational speaker, educator, advocate and voice for mental health.

She has been awarded Principal Master Trainer status with Mental Health First Aid (MHFA) and awarded the inaugural MHFA Champion Award. She is regularly engaged to advise the NSW and federal governments, and NGOs, on the state and conditions of mental illness and mental health in the community, services, and workplace.

Fay has been the Director of Consumer and Carer Affairs with a large public mental health service in NSW comprising both in-patient and community care and worked in residential aged care. In addition to her work at RichmondPRA Fay is currently a Deputy NSW Mental Health Commissioner.

Fay’s role covers engagement with people who access RichmondPRA’s service, ensuring our services are person led and leadership of the development of our peer workforce.

Mark Orr, Chief Information Officer

BSc (Hons), M Hlth Serv Mgt, M e-Hlth (HI), Grad Dip Spec Ed, Grad Dip ACG, Grad Cert App Fin and Invest, GAICD, AGIA, ACSA, Registered Psychologist

Mark is Registered Psychologist who started his career working with people with developmental disabilities in both institutional and community based settings, specialising in positive support practices.  He was the Regional Manager, Metropolitan Sydney at the NSW Office of the Public Guardian before moving to the NSW Office of the Protective Commissioner, being appointed as Deputy Protective Commissioner and Director Client Services. In 2006 Mark was appointed to act as the Protective Commissioner and Public Guardian of NSW until he left the NSW Public Sector in July 2007. He then became the CEO of the AIDS Trust of Australia and a part time Member of the Social Security Appeals Tribunal before moving to PRA in 2010. 

Mark is the immediate past president of the board of ACON Health Ltd (ACON), Australia’s largest LGBTI Health and HIV Prevention organisation, the AIDS Council of New South Wales Inc and a previous Director and Co-Chair of Sydney Gay and Lesbian Mardi Gras Ltd. He is currently Vice President on the board of the Australian Federation of AIDS Organisations.

Mark’s role covers information technology, evaluation, research and service development, professional practice, workforce development, data governance and organisational training and consulting.

Michael Smallsman, Chief Financial Officer


Mike has had careers in both the commercial and not for profit sectors.  He has been a management accountant with an international oil company, developing the Bass Strait oil fields; CFO of a manufacturer, national wholesaling and retailing chain; had his own national importing and wholesaling business and worked as an independent contractor with a number of Australian major corporations on MBOs, corporate acquisitions, special investigations and other projects.

Mohammed Alkhub, General Manager, Business Excellence

BSc Eng (Hons), M Eng, MBA, M Law, JP

Mohammed is an Engineer who served 8 years in the Royal Jordanian Air Force as an Engineer, then was a Factory manager in a paper converting factory. Mohammed began working in mental health 23 years ago as a supervisor in the Australian Disability Enterprises and over that time has had various roles including GM, Community Businesses at PRA.

Mohammed’s role manages the organisation’s formal quality, environmental management and work health and safety programs, including independent accreditation against Australian and International Standards, including Australian Disability Service Standards.

Peter Neilson, Chief Development Officer 

B Comm, CPA

Peter has held senior strategic positions in the community/not-for-profit, higher education, and utilities sectors. With extensive experience in the areas of leadership, strategy, marketing/branding, finance, not-for-profit mergers and strategy. Most recently he was CEO of the Kids’ Cancer Project. 

Peter’s role is responsible for developing and implementing Flourish Australia’s growth strategy in partnership with the CEO. This includes identifying strategic opportunities at a State and National level for current and new services and new business ventures including social enterprises. Peter will have responsibility for establishing new major partnerships contributing to growth or extension of services, branding and marketing, fundraising.

Tim Fong, General Manager, Human Resources

MAppPsych, BSc(Psych), Registered Psychologist

Tim has extensive experience working in the not for profit sector, in project management, and internationally in the corporate sector. He is a Registered Psychologist and has also worked in front-line mental health services as well as operational management providing him with a unique blend of experience and training.

Tim has presented on the International stage on the topic of service collaboration and inclusive practices. He is passionate about building an inclusive workforce and recognises the valuable contribution people with a lived experience of a mental health issue can contribute to an organisation’s mission.

Tim’s role covers employee relations, recruitment, performance management, and wellness program and injury management.