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What it means to behave professionally

While every Australian workplace has its own culture, certain professional standards are universal. Every employee needs to be aware of their workplace standards and choose to stick to them.

Most importantly, we are all required to adhere to WHS standards. If your workplace has identified potential hazards, you will be adequately trained in how to do your job safely.

If you work in a factory, building site or other dangerous environments, it may be necessary to wear safety gear such as high-visibility vests, enclosed footwear, gloves and protective headgear and also observe certain rules for your own protection. If your work involves food preparation, then wearing a hairnet and disposable gloves are standard protocols. You’ll be notified about what’s expected of you safety-wise.

It is also important to know what language and behaviour isn’t appropriate in your workplace. Swearing, racism, sexism, ageism, homophobia, transphobism and all other forms of hate speech are no-no’s in any modern workplace. On the subject of language, some organisations place special emphasis on using, or not using, certain terminology. For instance, Flourish Australia promotes the use of strength’s based language. This means that employees are expected to use terminology that focus on a person’s strengths and avoid using language that is reductive or stigmatising.

Professional standards require us to be wise about our personal conduct. Always demonstrate diplomacy and professionalism in the way you interact with people during work hours and keep your temper in check. As an employee, your behavior reflects upon your organisation. It’s not acceptable to allow your temper to take over at work. This includes sending emails or making phone calls when you’re angry. Cool down and re-evaluate your choice of words before hitting send. Additionally, workplace romances can be a minefield. Trying to ‘pick up’ in the office can lead to trouble. Touching co-workers inappropriately or making sexually aggressive comments at work is a sure way to earn a warning from Human Resources.

Strive to be a dependable employee, rather than just cruising under the radar. Nobody appreciates a colleague who doesn’t pull their weight. Be on time and complete your hours.

‘Chucking a sickie’ is unacceptable. Be honest about how you use your leave.

Do your best to be a team player. Contribute to your teams efforts and meet your deadlines. If you make a mistake or an error in judgement, you’ll earn respect by owning it instead of shifting blame to others.

Finally, dress and groom appropriately. If you work in an office environment, you will generally be expected to wear a collared shirt and work shoes. Adequate hygiene and neat personal presentation are always important.

Grant J Everett, Panorama magazine